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Whether you will need to claim Universal Credit or instead claim Income Support, Income Based Jobseekers Allowance, Income Related Employment & Support Allowance or Working Tax Credit, Child Tax Credit and Housing Benefit will depend on your circumstances.The DWP refer to this as the Universal Credit ‘live’ service but you may hear people call it the ‘non-digital’ service.The only exception to this is if you have 3 or more children.If you have 3 or more children you will not be able to make a new claim for Universal Credit before the end of October 2018; instead, you will be told to claim Child Tax Credit and whichever of the following other benefits that would be appropriate for you instead: Housing Benefit; Income Support; Income Related Employment and Support Allowance; Income Based Jobseekers Allowance or Working Tax Credit.You must claim Council Tax Support separately, from your local council.
Universal Credit is for people on a low to moderate income.
Make sure you have the following information with you when you claim, because if you are claiming under the 'non-digital' service it “times out” if you’ve not been using it for 20 minutes and as you can’t “save” the claim you’ll have to start again from the beginning.
So make sure you have with you the following information: IMPORTANT: The online claim form asks “Do you pay rent? ” - the answer will always be YES if you /your partner have a tenancy, even if you’ve not actually been paying us any rent because you’ve been getting Housing Benefit to pay it.
When my area goes ‘digital’ will I have to claim Universal Credit straight away?
You will only need to claim Universal Credit if a change in your circumstances means you would normally need to make a claim for any of the benefits which are being replaced by Universal Credit.